Life at Zappos

Our Core Values

At Zappos our 10 Core Values are more than just words, they're a way of life. We know that companies with a strong culture and a higher purpose perform better in the long run. As we continue to grow, we strive to ensure that our culture remains alive and well. Check out our core values and see if they speak to you.

1. Deliver WOW Through Service

At Zappos, Anything Worth Doing Is Worth Doing With WOW.

2. Embrace and Drive Change

Part Of Being In A Growing Company Is That Change Is Constant.

3. Create Fun And A Little Weirdness

At Zappos, We’re Always Creating Fun And A Little Weirdness!

4. Be Adventurous, Creative, and Open-Minded

At Zappos, We Think It's Important For People And The Company As A Whole To Be Bold And Daring (But Not Reckless).

5. Pursue Growth and Learning

At Zappos, We Think It's Important For Employees To Grow Both Personally And Professionally.

6. Build Open And Honest Relationships With Communication

Fundamentally, We Believe That Openness And Honesty Make For The Best Relationships Because That Leads To Trust And Faith.

7. Build a Positive Team and Family Spirit

At Zappos, We Place A Lot Of Emphasis On Our Culture Because We Are Both A Team And A Family.

8. Do More With Less

Zappos Has Always Been About Being Able To Do More With Less.

9. Be Passionate And Determined

Passion Is The Fuel That Drives Us And Our Company Forward.

10. Be Humble

While We Have Grown Quickly In The Past, We Recognize That There Are Always Challenges Ahead To Tackle.

What's Happening at Zappos?

There's always something exciting happening on campus at Zappos. Parades, fun contests, themed courtyard events, ice cream trucks, live animals, you name it! It's all just another normal day at Zappos. That means one of the hardest decisions you'll have to make each day is choosing which team's event to support. Some of our all-time favorites include trivia nights, family picnics, pinewood derby races, talent shows, foos-ball, snow sledding, spring break days, pajama days and karaoke. Never a dull moment here!

"Hsieh-isms" from our CEO Tony Hsieh

Take a Tour of our Campus

Take a virtual tour of our beautiful campus in Downtown Las Vegas. We've completely transformed the old city hall building into 276,500 square feet of fun, creativity and weirdness! We've got everything you can imagine: delicious bistro, coffee shop, yoga studio, nap room, gym, green-space backyard, rooftop deck, patio furniture, hammocks, ping pong, sand-floored beachy conference room, co-working space on the top floor with panoramic views and even touch screen video games in the elevators to make your ride up and down the 10 floors just a little more fun!

How We Work

At Zappos, we give you the creative freedom and autonomy to follow your passions in a way that suits you best. As a company that practices Holacracy, we fight the strains of bureaucracy by replacing it with a new self-organizing system designed to focus around fulfilling work without office politics. We also promote a team and family spirit that fosters camaraderie across the company through cool, collaborative spaces.

Most importantly, we encourage you to be yourself and have fun. We don’t promote work/life balance in the traditional sense, rather we believe in “work/life integration.” We like having a good time at work, not just outside of it. There’s no need to hide your random quirks or awkward dance moves from us. In a way, you might be taking a “break from life” by working here!

Downtown Las Vegas: Reinventing Community

Intertwined with restaurants, retail, and entrepreneurialism, our home in Downtown Las Vegas is utterly unique to the world. Tony Hsieh's Downtown Project is committed to helping to transform Downtown Las Vegas into the most community-focused large city in the world by inspiring and empowering people to follow their passions to create a vibrant, connected urban core. Cafes, bars, sidewalk bistros, small businesses, public spaces, coworking communities, a thriving entrepreneurship & tech scene, a focus on arts, music & culture… Downtown Las Vegas is where we work, live and play.